Refund shall be made under following conditions:

  • Order was cancelled.
  • Order was not delivered to the recipient. (This does not include the case for recipient not found)
  • If there is any complaint regarding the quality of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.
  • A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund and the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by the customer, we are not liable for any loss or claim beyond the amount actually paid by the customer.